OfficeCore and 3CON

It happened on June 12th, 2nd OfficeTrack Summit Brazil, it was a success. The event featured expert resource management field presentations, case study presentations, and the launch of the new OfficeTrack release. And it also served as a hub of knowledge and experience. “It was gratifying to keep up with customers during the event, exchanging information not only on OfficeTrack best practices, but also on customer service quality, operating cost reduction, legal issues and many other issues that gravitated around the central theme of the event” Said Ilan Szapiro, director of 3CON’s OfficeTrack business unit.

The highlight of the event was the case study presentations, as they helped participants to recognize each other’s challenges. “By sharing their experiences, users have demonstrated in numbers and in tangible results the benefits of moving manual or legacy systems to OfficeTrack,” commented Szapiro. For example, it was concluded that an initial resistance of the field team is common to all the deployments, but nevertheless one should not defer a strategic decision like this, because the return is almost immediate. All companies that have implemented OfficeTrack have agreed that the process is faster than you can imagine and does not encroach customer service. Another theme that stood out was the creativity of users in using OfficeTrack.“Thanks to the flexibility of the solution, many users have been finding incredible applications for OfficeTrack, such as overhead reporting, reporting of occurrences to HR, among others,” said the director. Due to the extremely positive balance of the 2nd OfficeTrack Summit Brazil, we would like to thank everyone who was there and reinforce the importance of their presence at the next edition of the event.